Last Updated: August 24, 2026
By using the Ortalo platform, creating an account, using any of its services, or topping up your balance, you acknowledge that you have read, understood, and agreed to these Terms.
Ortalo provides services and tools powered by artificial intelligence technologies, including chats, image processing, file handling, and other services that may be available on the platform.
The platform must be used in a lawful and responsible manner. It is prohibited to use it for any illegal, fraudulent, or harmful activity, or any activity intended to abuse or disrupt the service.
Using the Ortalo platform requires creating an account.
You are responsible for maintaining the security of your account and your login credentials, and for all activities that occur under your account.
Ortalo may suspend or terminate any account in the event of a violation of these Terms or misuse of the platform, subject to any rights and obligations imposed by applicable law.
Ortalo operates on a prepaid balance system, and the cost of services you use is deducted from the available balance in your account according to the prices displayed or applicable to the service at the time of use.
Ortalo does not require a monthly subscription to use the balance system, unless a different service or plan is explicitly announced.
Top-ups are transactions associated with a digital balance for using the platform's services. Refunds and cancellations are subject to any rights or obligations under applicable law, in addition to Ortalo's applicable policy.
In the event of an obvious technical error in a payment transaction or an incorrect deduction from your balance, you can contact us via Instagram to review the transaction.
The cost of using services may vary depending on the model, service, or type of request.
The cost of usage is calculated according to Ortalo's approved system, and some services may depend on the number of inputs, outputs, files, or any other factors related to the service.
Prices or available services may be updated from time to time, and the price displayed or approved at the time of execution shall apply.
The content you submit or upload via the platform remains your property, to the extent that you originally owned it.
You are responsible for holding the necessary rights and licenses for any text, images, files, or content you upload to Ortalo.
The platform must not be used to upload or process content that violates laws, third-party rights, or these Terms.
Ortalo relies on artificial intelligence models and services that may be provided or powered by third parties.
Outputs generated by models may contain errors, inaccurate, or incomplete information, and Ortalo does not guarantee that all outputs are correct or suitable for all uses.
You must review and verify outputs before relying on them, especially when used for important or sensitive matters.
Ortalo does not guarantee that any model or service will be available or operate error-free or without interruption at all times.
Ortalo may use models, APIs, or services provided by other companies or providers.
Some of these services may be subject to additional policies or terms from their respective providers, and the availability of certain models or services may be affected by changes or restrictions from those parties.
We handle user data in accordance with Ortalo's Privacy Policy.
Ortalo does not sell users' personal data for the purpose of selling data.
However, some data may be processed through service providers or models used to deliver the service, and those services may be subject to their providers' privacy policies.
Ortalo allows uploading images and files supported by the platform according to available limits and types.
Certain files may be rejected, deleted, or unhandled if they are unsupported, violate these Terms, or pose a risk to the platform or its users.
It is prohibited to use Ortalo for:
Ortalo may restrict, suspend, or terminate access to an account or certain services when necessary, including in cases of abuse, fraud, or violation of these Terms.
Certain services or models may also be discontinued or modified due to technical or operational reasons, or changes from service providers.
We make reasonable efforts to keep Ortalo operating, but we do not guarantee that the platform will be available without interruption, errors, or delays.
Some services may be temporarily interrupted due to maintenance, malfunctions, network issues, service providers, or reasons beyond our control.
Ortalo and the services available through it are provided on an "as is" and "as available" basis.
To the extent permitted by law, Ortalo shall not be liable for damages resulting from reliance on AI outputs, unavailability of a specific service, or errors and interruptions caused by external parties or services.
These Terms do not exclude any right or protection that cannot be excluded by law.
All proprietary rights related to the Ortalo platform, its trademark, design, software, and components, unless otherwise stated, belong to Ortalo or its licensors.
No part of the platform may be copied, redistributed, or exploited without proper authorization, except as permitted by law.
We may modify or update these Terms from time to time.
When material changes are made, the updated version may be published on the platform along with the update date.
Your continued use of Ortalo after the Terms are updated constitutes your acceptance of the updated version, to the extent permitted by law.
For any questions, issues, or assistance regarding Ortalo, you can contact the developer directly via our official Instagram account:
Contact on Instagram (@ortalo.ai)These Terms are governed by applicable laws and regulations, and shall be interpreted and applied without conflict with mandatory rights and protections provided to users by law.